The Federal Communications Commission will be delaying a deadline on June 20th that plans to stop TV and Broadband providers from charging ‘Rental Fees’ for equipment for customers. This means that the charges will continue into December.
This comes down to the Television Viewer Protection Act 2019. This law was enforced in December, which only further added to the Communications Act of 1934. This particular law is also known as section 642. The addition to the law requires service providers to be very clear in regards to their charges and puts a clear ban on charging fees for any equipment they give to a customer. This was going to come into effect on June 20th, but there will be another 6 months added.
The decision was actually made back on April 3, but sites like Ars Technica picked up on it this week. In its ruling, the FCC cited the ongoing coronavirus pandemic and the need for service providers to focus on maintaining access, saying, “We find that good cause exists for granting a blanket extension of section 642’s effective date until December 20, 2020.”
This decision was made on April 3, and websites such as Ars Technica shed light on the topic this week. The FCC spoke about the current COVID-19 Pandemic and said the following ”We find that good cause exists for granting a blanket extension of section 642’s effective date until December 20, 2020.”
Frontier reportedly have plans to work in accordance with the new law in December. They have come under scrutiny before due to charging fees to cover support when it comes to their routers for customers. Many argued that they didn’t offer the support or provide the repair services required.
If a customer isn’t willing to wait until December to stop paying these fees, their only option would be to contact the service provider directly and see if they’re willing to update the charges in advance of the deadline. There is a possibility this could be done on a case by case basis, at the discretion of the provider.